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General Dynamics Information Technology desires to hire a Service Desk Incident and Problem Analyst to support the Department of Veterans Affairs (VA) Enterprise Service Desk Modernization Program at our state-of-the-art facilities in Bossier City, LA.
As an Incident and Problem Manager you will utilize your problem solving, root cause analysis, and process improvement skills to ensure services provided by GDIT operates to the expectations of the Department of Veterans Affairs as an integral part of our team of dedicated men and women supporting our Veterans in one of the most important Enterprise Service Desk Modernization programs! In this role you will:
Required Qualifications
Preferred Qualifications
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
General Dynamics Information Technology
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