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Requisition ID :
Requisition ID :
51270039
Category :
Customer Support Services Group
Location :
Baton Rouge, LA US
Posting Date :
07-10-2020
Job Description:
Essential Job Functions
- Processes customer requests by reviewing enrollment documents, sending information by USPS mail, email and fax.
- Answers telephones and responds to basic customer questions using established methods provided in training. Forwards calls to appropriate personnel.
Basic Qualifications
- High school diploma or G.E.D.
- Customer service or other telephone experience a plus
- Experience working with organizational functions and personnel
- Experience working with computer software i.e. Microsoft Word, Excel
Other Qualifications
- Basic business and analytical problem solving skills
- Basic communication skills
- Ability to follow oral and written directions
Work Environment
- Office cubicle environment